Over the course of my time at Container Solutions, I have read a lot of business books and consulting books, but none that got as close to what we at CS believe about working with customers as Patrick Lencioni’s Getting Naked.
It’s been about three weeks since events have started being cancelled or postponed on a regular basis because of the spread of COVID-19. From giants like Mobile World Congress, Google I/O, and WWDC, to indie conferences like Cloud Native Rejekts, GopherCon, or any kind of meetup, no public gathering has been spared.
The following guidance has been written primarily for use by Container Solutions employees globally; but it is being shared externally to act as a useful reminder for all workplaces in these challenging times. It is an ongoing and evolving document and has been compiled using various sources, which have been referenced as much as possible throughout the document.
It’s been a hell of a week.
Last week, I wrote about how the COVID-19, or coronavirus, crisis was forcing millions of workers to work from home, and could spark increased demand in the crisis aftermath for companies to accommodate more remote workers.
In Part 1 of this series on management transformation patterns, we looked at how the ‘Curse of Plenty’—the complacency that can accompany prosperity—can reduce your appetite for the hard work of transformation.
