---
title: Cloud Native Blog - Container Solutions  | Joe Glassfield and Timothy Mamo
description: Joe Glassfield is Design Thinking Lead and Timothy Mamo is a Senior Cloud Native Engineer at Container Solutions
---

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## Joe Glassfield and Timothy Mamo

Joe Glassfield is Design Thinking Lead and Timothy Mamo is a Senior Cloud Native Engineer at Container Solutions

<https://blog.container-solutions.com/hugops-and-psychological-safety>

[Cloud Native Operations](https://blog.container-solutions.com/tag/cloud-native-operations)

4 min read

### [#HugOps and Psychological Safety - Think Root Causes Not Root People](https://blog.container-solutions.com/hugops-and-psychological-safety)

 Benjamin Franklin once said “The Only Two Certainties In Life Are Death And Taxes”. But if he was an engineer he’d probably add another to that list, outages. Engineers at Facebook would doubtless agr...

[Read full article](https://blog.container-solutions.com/hugops-and-psychological-safety)

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